New Order FUA CHAPCHAP Operations
FCOperator

New Order

Create customer orders from the live service catalogue.

Commercial Service Engine v1.6

Clean. Press. Deliver. ChapChap.

Build a laundry order using the official FUA CHAPCHAP service catalogue. Choose Laundry, Dry Clean or Pressing, then Standard or 6-hour Express. Supports online orders, walk-in POS, production tracking, QR garment tags, dispatch, riders, inspections, QC, branch transfers and daily reconciliation.

Service Rules

3Cleaning services
6hExpress target
Express multiplier
TZSOfficial currency
Unavailable services are disabled automatically. “From” items remain subject to assessment on arrival.

Service Catalogue

Official commercial price registry

Orders

Track, notify and manage customer orders.

Track Orders

Orders are saved in this browser for the prototype

Customers

Customer profiles, repeat visits and spend.

0Customer profiles
0Repeat customers
TZS 0Total customer value
TZS 0Average spend

Customer CRM

Profiles are created automatically from orders and POS transactions
CustomerPhoneOrdersSpendLast OrderActions

Point of Sale

Fast counter ordering for branch staff.

Walk-in POS

Fast counter order entry for branch staff
POS MODE

Dispatch

Assign pickup and delivery jobs to riders.

0Pickup jobs
0Delivery jobs
0Assigned to riders
0SLA at risk / late

Pickup & Delivery Dispatch Board

Assign, track and complete field jobs

Rider Assignment

Inventory

SKU-level branch stock, consumables, reservations and stock value.

0Total SKUs
TZS 0Stock value
0Low stock
0Out of stock
0Reserved units
0Branches stocked

Inventory Register

SKU → Item → Category → Unit → Branch → On Hand → Reserved → Available → Reorder Level → Unit Cost → Stock Value
SKUItemCategoryUnitBranchOn HandReservedAvailableReorder LevelUnit CostStock ValueStatusAction

Recent Stock Movements

Opening, receiving, issue, consumption, adjustment, transfer and return
DateSKUBranchMovementQtyReferenceBalance

Procurement

Low-stock replenishment, purchase requests, purchase orders and goods receiving.

0Open requests
0Open POs
TZS 0PO value
0Goods receipts
0SKUs needing reorder
0Active suppliers

Purchase Requests

Branch demand → approval → purchase order
PRDateBranchSKUItemQtyEst. ValueStatusAction

Purchase Orders

Approved supplier commitments and receiving status
POSupplierBranchSKUQtyUnit CostTotalStatusAction

Goods Received Notes

GRNDatePOBranchSKUReceivedValue

Suppliers

Approved vendors, purchasing categories and commercial terms.

Inspection & QC

Record garment risks and approve final quality.

Garment Inspection + QC

Capture fabric, stains, damage risk and final QC approval

Branch Transfers

Move orders safely between branches.

Branch Transfer Workflow

Move orders or batches between Dodoma and Dar es Salaam
TransferOrderFromToReasonStatusAction

Reconciliation

Close cash and mobile-money collections.

TZS 0Cash collected
TZS 0Mobile money collected
TZS 0Outstanding
TZS 0Recorded variance

Daily Reconciliation

Cash and mobile-money closeout by branch

Expenses

Branch operating expenses, approvals and payment tracking.

TZS 0Today
TZS 0This month
TZS 0Pending approval
0Expense entries

Expense Register

Utilities, rent, fuel, payroll, repairs, logistics and other operating costs
DateExpenseBranchCategoryAmountPaymentStatusAction

Finance & Profitability

Revenue, procurement cost, inventory consumption, operating expenses and branch contribution.

TZS 0Gross revenue
TZS 0Discounts
TZS 0Procurement cost
TZS 0Operating expenses
TZS 0Branch contribution
0%Contribution margin

Branch Profitability

Simplified management P&L for prototype operations
BranchRevenueDiscountsProcurementExpensesContributionMargin

Cost Structure

Payment Channel Summary

Collected revenue by payment method
Payment ChannelTransactionsCollectedShare

Accounting Controls

Chart of accounts, accounting periods, journals and audit-ready posting structure.

Journal Register

Double-entry prototype journal
DateJournalMemoBranchDebitCreditStatus

Bank & Mobile Money Reconciliation

Compare system collections against bank and mobile-money settlements.

TZS 0Expected collections
TZS 0Recorded settlements
TZS 0Variance
0Unmatched channels

Settlement Reconciliation

Cash, mobile money and bank control
DateBranchChannelExpectedSettledVarianceReferenceStatus

Supplier Invoices

Match supplier invoices against purchase orders and goods receipts.

0Total invoices
0Matched
0With variance
TZS 0Open payable
TZS 0Paid invoices
0Suppliers invoicing

Three-Way Match Register

PO ↔ GRN ↔ Supplier Invoice
InvoiceSupplierPOGRNPO ValueInvoice ValueVarianceStatusAction

Tax Configuration

Configurable tax rules for services, purchases and reporting.

Payroll

Staff payroll register, accruals and payment status.

0Employees
TZS 0Monthly gross
TZS 0Accrued payroll
TZS 0Paid payroll

Payroll Register

Prototype monthly payroll control
EmployeeBranchRoleGross SalaryAccruedPaidStatusAction

Assets & Depreciation

Fixed asset register with straight-line monthly depreciation.

Approval Authorities

Role-based thresholds for purchasing, expenses and journals.

Audit Trail

Append-only style activity history for sensitive financial operations.

Activity Log

Prototype audit history stored locally in this browser

Analytics

Operational performance and service mix.

0hAverage turnaround
0%Express mix
0%QC approval rate
TZS 0Average order value

Operational Analytics

Prototype metrics derived from browser-local transactions

Orders by status

Service Mix

Branch Performance

Ledger

Branch transaction and payment history.

TZS 0Gross order value
TZS 0Paid value
TZS 0Outstanding value
0Transactions

Branch Order Ledger

Commercial and payment reconciliation view
DateOrderBranchCustomerChannelTotalPaymentStatus

Production

Move orders through cleaning, finishing and readiness.

0Orders captured
TZS 0Prototype gross value
0Express orders
0Items processed

Operations Queue

Receiving → Cleaning → Finishing → QC → Dispatch
OrderCustomerBranchSpeedItemsTotalPaymentStatusAction

Price Management

Master catalogue, branch overrides, scheduling and history.

0Master items
0Branch overrides
0Scheduled changes
0Configured branches
v1.0Active price version

Price Lists

Master catalogue inherited by branches unless overridden
ItemServiceMaster StandardMaster ExpressBranch StandardBranch ExpressSourceEffectiveAction

Price Change History

DateBranchItemServiceOldNewStatus

Branch Setup

Create future branches without code changes.

New Branch Provisioning

Planned branches stay inactive until launch
1. Identity
2. Operations
3. Pricing
4. Launch

Branches

Branch contact and service information.

0Total branches
0Active
0Planned
0Full processing
0Collection points

Branch Registry

Head Office multi-branch control
Accepted payment methods

M-Pesa · Tigo Pesa · Airtel Money · Halopesa · Cash